24-Hour Emergency Electrician in the South East
Urgent help for electrical faults in homes, managed properties, commercial premises and industrial buildings. AC1 Electrical Services provides rapid fault-finding, repair and making-safe services for single-phase and three-phase fixed electrical installations.
Subject to engineer availability, location, traffic and safe access, we typically aim to attend within 90 minutes of payment and booking confirmation. Available 24 hours a day, 7 days a week.
Emergency Electrical Support for Every Type of Property
Residential and Managed Property
Houses, flats and HMOs, communal areas and residential blocks, rental and managed properties. Consumer units, domestic circuits, lighting, sockets, switches and fixed supplies.
Commercial and Public Buildings
Offices, shops and retail premises, hospitality, leisure, healthcare and educational premises, public buildings and community facilities. Commercial distribution boards and essential circuits.
Industrial Premises
Warehouses, workshops and factories, single-phase and three-phase distribution, distribution boards, switchgear and fixed circuits. Fixed supplies serving machinery, production equipment and faults affecting lighting, power or business operations.
Staying Safe During an Electrical Emergency
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Keep Yourself and Others Safe
Do not approach or touch exposed wiring, damaged electrical equipment or anything producing smoke, sparks, excessive heat or a burning smell.
Keep people and animals away from the affected area.
Do not remove covers or attempt an electrical repair.
Do not repeatedly reset an MCB or RCD that continues to trip.
Only switch off the electricity at the main switch if it is clearly accessible and safe to do so.
Never put yourself at risk to obtain photographs or video.
If there is a fire, serious electric shock or immediate danger to life or property, leave the area and call 999 or 112.
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Power Cut or a Fault Inside Your Property?
If the whole property has lost power, check whether neighbouring properties or street lighting are also affected. The problem may be an interruption to the local electricity network rather than a fault within your electrical installation.
UK Power Networks maintains the electricity network across London, the South East and East of England. Check its live power-cut map before requesting an electrician. You can also report or obtain information about a power cut by calling 105.
If neighbouring properties still have power, only part of your building is affected, or an MCB or RCD repeatedly trips, the problem may be within your fixed electrical installation and an emergency electrician may be required.
When Should You Request an Emergency Electrician?
Request urgent assistance if a fault within the fixed electrical installation creates a safety risk or seriously disrupts the use of the property. Common electrical emergencies include:
Complete or partial loss of power
MCBs, RCBOs or RCDs that repeatedly trip or will not reset
Burning smells from fixed wiring, sockets, switches or distribution equipment
Smoke, sparking or excessive heat from the fixed installation
Exposed or damaged wiring
Electric shocks or tingling sensations from fixed electrical accessories
Buzzing or crackling from a consumer unit or distribution board
Overheating, melting or scorching
Water entering sockets, lighting, wiring or distribution equipment
Damaged consumer units, distribution boards or switchgear
Loss of essential lighting, heating supplies or other critical fixed circuits
Single-phase or three-phase electrical supply faults
Faults affecting communal areas, workplaces or building operations
Fault-Finding, Making Safe and Repair Where Possible
The electrician's first priority will be to identify immediate risks and make the electrical installation safe. Depending on the fault and the parts required, the visit may include:
Inspecting and testing the affected fixed wiring
Tracing the source of power loss or repeated tripping
Isolating unsafe circuits or equipment supplies
Repairing damaged fixed wiring or accessories
Replacing suitable components where available
Restoring power where it is safe and reasonably possible
Providing a temporary safe solution where a permanent repair cannot be completed immediately
Explaining the fault and any further work required
Issuing appropriate electrical documentation where the completed work requires it
Providing a quotation for larger remedial works or a return visit
How the Emergency Booking Service Works
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Step 1
Request Availability
Enter the property postcode, contact details, building type and a description of the electrical problem.
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Step 2
Provide Supporting Information
Tell us when the problem began, what is affected and whether there is tripping, heat, smoke, sparking, water damage or exposed wiring. Photographs or a short video may be uploaded only where it is completely safe to obtain them.
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Step 3
Engineer Availability Is Confirmed
AC1 will confirm whether an appropriate engineer is available, the applicable price band and the expected arrival window.
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Step 4
Pay Securely by Card
The travel and initial on-site attendance charge must be paid by card before the booking is confirmed.
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Step 5
Engineer Dispatch
The customer receives confirmation when the electrician begins travelling. The call-out payment becomes non-refundable from this point.
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Step 6
Attendance and Additional Charges
The electrician investigates the fault and makes the installation safe. Additional time, materials and other chargeable expenses are explained and charged separately.
Clear Emergency Electrician Pricing
The initial call-out charge includes travel to the property and the first 30 minutes on site. The applicable price is based on the service address and the engineer's confirmed dispatch time. The confirmed rate band remains unchanged throughout that attendance.
Weekday Call-Out Pricing (Outside Congestion Charge Zone)
Time / day | Outside zone: travel + first 30 mins | Outside zone: each additional 30 mins |
|---|---|---|
Monday–Friday 06:00–18:00 | £142.50 + VAT (£171 inc VAT) | £71.25 + VAT (£85.50 inc VAT) |
Monday–Friday 18:00–00:00 | £190 + VAT (£228 inc VAT) | £95 + VAT (£114 inc VAT) |
Monday–Friday 00:00–06:00 | £285 + VAT (£342 inc VAT) | £142.50 + VAT (£171 inc VAT) |
Saturday 06:00–00:00 is charged at the same rate as Monday–Friday 18:00–00:00. Saturday 00:00–06:00, Sunday and bank/public holidays are charged at the same rate as Monday–Friday 00:00–06:00.
Weekend, Night and Bank Holiday Pricing (Inside Congestion Charge Zone)
Time / day | Inside zone: travel + first 30 mins | Inside zone: each additional 30 mins |
|---|---|---|
Monday–Friday 06:00–18:00 | £165 + VAT (£198 inc VAT) | £82.50 + VAT (£99 inc VAT) |
Monday–Friday 18:00–00:00 / Saturday 06:00–00:00 | £220 + VAT (£264 inc VAT) | £110 + VAT (£132 inc VAT) |
Nights, Sunday and bank holidays | £330 + VAT (£396 inc VAT) | £165 + VAT (£198 inc VAT) |
Pricing Notes
Engineer availability, price band and expected arrival window are confirmed before payment.
Card payment for the initial charge is required before dispatch, and becomes non-refundable once the electrician begins travelling.
After the first 30 minutes, labour is charged in 30-minute increments; a commenced increment is chargeable.
Materials, replacement equipment, parking, tolls, the London Congestion Charge and other necessary expenses are charged separately.
Fixed electrical wiring and installations only; portable appliances and appliance repairs are excluded.
The call-out remains payable where the fault is external, relates to excluded equipment, cannot be permanently repaired during the visit or can only be made safe.
Typical response target: within 90 minutes after dispatch, subject to availability, traffic, access, location and safety conditions.
What Your Emergency Call-Out Includes
Travel to the property
The first 30 minutes on site
Initial assessment and electrical fault-finding
Work to isolate immediate risks
Making the fixed electrical installation safe
Repair work completed within the included attendance time where reasonably possible
Clear information about any additional work required
Extra Charges and Exclusions
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Charged Separately
Additional on-site time in 30-minute increments
Materials and replacement components
Parking, tolls and congestion charges
Specialist access equipment
Further investigation or return visits
Larger remedial or installation works
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Excluded
Portable appliance repairs
White-goods repairs
Internal repairs to boilers, heaters or other appliances
Internal repairs to commercial or industrial machinery
Electricity-network repairs
Plumbing, building or other non-electrical work
Where the customer cannot determine whether the fault comes from an appliance or the fixed installation, AC1 can investigate the electrical supply. The attendance charge still applies if the appliance, equipment or electricity network is ultimately responsible.
Qualified Emergency Electricians for Domestic, Commercial and Industrial Faults
24-hour emergency availability
Typical attendance within 90 minutes of confirmed booking and payment
Domestic, commercial and industrial capability
Single-phase and three-phase fault-finding
NICEIC-registered electrical contractor
Qualified and experienced electricians
Transparent call-out and additional-time pricing
Card payment and clear booking confirmation
Dispatch and arrival updates
Photographic and electrical documentation where applicable
Fault-finding, making safe and permanent repair where possible
Coverage across the South East of England
Emergency Electrician Coverage Across the South East of England
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Hertfordshire
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Essex
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London
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Cambridgeshire
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Kent
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Buckinghamshire
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Surrey
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Bedfordshire
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Norfolk
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Suffolk
Emergency Electrician FAQs
Need an Emergency Electrician?
Tell us what has happened and where the property is located. We will check engineer availability, confirm the applicable price and provide an expected arrival window before requesting payment. We typically aim to attend within 90 minutes of successful payment and booking confirmation, subject to availability, location, traffic and safe access.
Speak to our expert team today